Legal
Privacy Policy
Learn how Apollo Advisors collects, uses and protects your information.
Contents
Introduction
Apollo Advisors° respects the privacy of founders, operators, clients, and website visitors. This Privacy Policy explains how Apollo Advisors° collects, uses, discloses, stores, and protects personal information when people use our website, enquire about our services, participate in workshops or courses, subscribe to updates, or use software and advisory services we make available.
This policy is intended for an Australian B2B consultancy and SaaS context. It should be read together with any service-specific terms, proposal, statement of work, or subscription terms that apply to a particular engagement or product.
Information we collect
The information we collect depends on how you interact with Apollo Advisors°. In some cases, you provide information directly to us. In other cases, information is collected automatically when you use our website, products, or related digital services.
Information you provide
Information you provide
You may provide information to Apollo Advisors° when you contact us, request a proposal, complete a form, register for a workshop or course, subscribe to updates, create an account, participate in an advisory engagement, or communicate with us by email or through our website.
Contact details
Contact details
This may include your name, email address, phone number, company name, role, and any other contact details you choose to provide.
Business information
Business information
This may include details about your organisation, business stage, team structure, commercial goals, product or market context, and any operational information relevant to a consulting or software engagement.
Forms
Forms
If you submit a website form, we may collect the information entered into that form together with metadata needed to process the request, respond to you, and maintain service integrity.
Newsletter subscriptions
Newsletter subscriptions
If you subscribe to a newsletter or mailing list, we may collect your email address, name, subscription preferences, and related consent or engagement records.
Workshop registrations
Workshop registrations
If you register for a workshop, briefing, event, or founder session, we may collect attendee details, organisation details, booking preferences, and information relevant to preparation and delivery.
Course registrations
Course registrations
If you enrol in a course or structured learning program, we may collect account details, enrolment records, billing records, progress data, and any information required to provide the course.
Communications
Communications
If you contact us directly, we may keep records of correspondence, meeting notes, support requests, and related communications so we can respond accurately and maintain continuity.
Information collected automatically
When you access our website or digital services, certain technical and usage information may be collected automatically.
Cookies
Cookies
We may use cookies and similar technologies to remember preferences, support sign-in and session management, understand usage patterns, and improve reliability and performance.
Analytics
Analytics
We may collect analytics information about how users interact with our website or products, including page visits, navigation paths, feature interactions, and general engagement trends.
Device information
Device information
This may include browser type, device type, operating system, language settings, screen characteristics, and similar technical identifiers.
Log files
Log files
Our systems may generate logs containing IP address, request metadata, timestamps, error information, referrers, and other operational data required to secure, monitor, and troubleshoot our services.
How we use information
Apollo Advisors° uses information for legitimate business purposes connected with providing consultancy, education, software, and website services.
Provide services
Provide services
We use information to deliver our advisory services, software tools, accounts, learning experiences, events, and customer support.
Respond to enquiries
Respond to enquiries
We use information to answer questions, assess requests, arrange meetings, and communicate about potential or active engagements.
Improve products
Improve products
We use information to understand how our website, workflows, and digital tools are used so we can improve usability, reliability, content quality, and overall product design.
Marketing communications
Marketing communications
Where permitted by law, we may use contact details to send updates, insights, event announcements, product information, and related communications that may be relevant to founders, operators, or client organisations. You can opt out of marketing communications at any time.
Security
Security
We use information to verify accounts, detect misuse, prevent fraud, investigate incidents, maintain service integrity, and protect our systems, users, and business.
Legal obligations
Legal obligations
We may use information where necessary to comply with legal obligations, respond to lawful requests, resolve disputes, and enforce contractual or legal rights.
Sharing information
Apollo Advisors° does not sell personal information. We may disclose information in limited circumstances where this is reasonably necessary to operate our business, deliver services, or comply with law.
Service providers
Service providers
We may share information with trusted service providers who help us operate the website, host systems, process payments, deliver email, support analytics, or otherwise provide business infrastructure. These providers may only use information for authorised service purposes.
Hosting
Hosting
Our website, applications, and related data may be hosted with infrastructure and cloud service providers that process information on our behalf.
Payment providers
Payment providers
If paid services are offered, payment details may be processed by third-party payment providers. Apollo Advisors° generally does not store full payment card details.
Email providers
Email providers
We may use email and communication providers to deliver transactional messages, marketing emails, confirmations, and event communications.
Analytics providers
Analytics providers
We may use analytics providers to understand website traffic, product usage, and performance trends.
Legal requirements
Legal requirements
We may disclose information where required or authorised by law, including to respond to court orders, regulatory requests, law enforcement requests, or legal process.
Business transfers
Business transfers
If Apollo Advisors° undergoes a restructure, merger, sale, investment transaction, or transfer of assets, information may be disclosed as part of that process, subject to appropriate confidentiality and legal safeguards.
International transfers
Some of our service providers or technical infrastructure may be located outside Australia. As a result, personal information may be transferred to and processed in other countries. Where this occurs, Apollo Advisors° takes reasonable steps to ensure information is handled in a manner consistent with applicable privacy obligations.
Data retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and maintain business continuity.
Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and operational risk.
Security
Apollo Advisors° takes reasonable technical, organisational, and operational steps to protect information from misuse, interference, loss, unauthorised access, modification, and disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Cookies
Cookies and similar technologies help us recognise browsers, remember settings, maintain sessions, understand traffic, and improve the user experience. You can adjust browser settings to manage cookies, but disabling some technologies may affect how parts of the site or services function.
Your rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal information.
Access
Access
You may request access to personal information that Apollo Advisors° holds about you, subject to lawful limitations.
Correction
Correction
You may request correction of information that is inaccurate, incomplete, out of date, or misleading.
Deletion
Deletion
In some circumstances, you may request deletion of personal information. We may retain certain information where required for legal, contractual, security, or legitimate business purposes.
Marketing opt-out
Marketing opt-out
You may opt out of receiving marketing emails or similar communications by using the unsubscribe functionality or by contacting Apollo Advisors° directly.
Complaints
Complaints
If you have a concern about how Apollo Advisors° has handled your personal information, you may raise a complaint with us and we will review it in good faith and respond within a reasonable time.
Third-party services
Our website or services may integrate with or rely on third-party products, platforms, embedded services, or external tools. Those third parties may apply their own privacy practices and terms to the information they process.
Links to other websites
Our website may contain links to external websites or services that are not operated by Apollo Advisors°. We are not responsible for the privacy practices, content, or security of those external sites.
Children
Apollo Advisors° is intended for professional and business use. It is not directed to children, and we do not knowingly collect personal information from children through our website or services.
Changes to this policy
Apollo Advisors° may update this Privacy Policy from time to time to reflect changes in law, technology, business practices, or service offerings. The updated version will be published on this page with a revised last updated date.
Contact
If you have questions about this Privacy Policy, want to make a privacy request, or wish to raise a concern, please contact Apollo Advisors° using the contact details made available on this website.